I bought some perfume for Mrs 22674586 over the Internet from a firm in Hong Kong. It all turned up OK other than the fact that HM Customs had got their grubby paws on it and charged me GB£10 on it.
My experiences whilst living in Hong Kong led me to have low opinions of how things went on. The buy was still a lot cheaper than I could have found in UK and I was prepared to write the tax off to a lack of experience from my prejudices.
I then noticed that there was a section on the firm's web page where they said that whilst guaranteeing nothing, they were prepared to think about paying any customs dues on their shipment. I sent them an email with my tale of woe. They came back with instructions as to how to get a refund from them.
Well done say I. I still hold my prejudice but am prepared to think that the Chinese way of doing things is better than things were when the gwai lo were in charge.
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