I sent an email to a named individual in a government department. It bounced with the explanation that his mailbox was full. Repeated 12 hours later. Same result. Using the 'Contact Us' link on their web page returned a 404. I telephoned the department and got through to the head honcho's secretary. Having explained my problem she kindly gave me her email and said she would sort things out. The guy I wrote to had left six months ago; let us hope there was nothing urgent in his overflowing mail box.
I had a reply from the co-operative secretary telling me the name of the person I should contact. It was copied to eleven ( e l e v e n) internal addressees - ten of them in the IT department. As my query was in the text of my post to the secretary, she could have forwarded it to the man named in her reply.
I suspect there might be a tad of over-manning in that department?
I had reported the problem of the full mailbox to the postmaster@the site. No reply but I just wonder how many of the Legion of the Damned he might have e-mailed?