Back in the day, as some say, I was a heavy user of Wal-mart whenever I was in America. The range and depth of stuff they stocked was amazing. I was first attracted by the ease with which one could inspect and handle a range of shotguns and sporting rifles. Not because I would have been able to purchase one but just for the illicit thrill of getting hands on.
Whenever I mentioned these visits to my hosts or other Americans, it was expected by me that I would hear just what a terrible organisation Wal-Mart was. Exploitation of the employees, unfair work practices, harsh terms imposed upon suppliers - almost everything was wrong. It did not dissuade me from shopping there; just that I kept quiet about it in polite company.
So, interesting to read an account of an undercover but frank stint as an employee. Maybe they have improved as a result of the criticism I found or they were never that evil anyway. Just another reason for me to rue the fact that I shall never get back to visit America. Though, I have to concede that there is still opposition to my Shopper's Paradise.