Thursday, 5 January 2006

In the service of the public

Over Christmas, there have been numerous accounts of just what pains in arses the general public can be in their dealings with those who have to remain smiling in the name of Customer Service. I seem to have read American stories, Far Eastern versions, German stories and UK saga.
This, from a policeman named Brian, wins my prize for the best summation of what civilians try to do to him and what he thinks about that.

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